Please note I do not take returns or exchanges on my products unless an item is defective or highly misrepresented.
Please make sure you MEASURE CORRECTLY before placing an order for clothing or collars. I provide a measure guide in every listing and specific measurements for standard sizes. If a standard size does not work for you, I do take custom orders. Measurements will need to be provided before the order is placed. We do not offer returns on clothing due to sanitary reasons. All clothing sales are FINAL.
Orders may not be canceled after 24 hours. Orders cancelled within the 24 hour period will be subject to a 20% restocking fee.
If an order has to be cancelled due to lack of measurement information from the buyer and after several attempts to contact the buyer, you will be charged a 20% cancellation fee (restocking fee).